MarketHub is a huge part of what makes us different. It has helped reduced wastage at our Hackney SPAR store to below 2% and at the same time it has helped us increase our store margin to in excess of 30% GP.
MarketHub identifies any products that are taking over 12 weeks to sell, then we can reduce these and put a new product in its place.
Objectives
- Increase gross margin in two London stores
- Reduce waste
- Improve in-store customer experience
- Maximise store efficiency
- Increase sales, thus profits
Challenges
- Remain competitive in a competitive landscape
- Reduce need for discounting
- Optimise price across hundreds of products
- Reduce labour required to update pricing
- Lack of understanding of in-store data
Solution
- PUulse software
- SES-imagotag / Electronic Shelf Tagging
Action
- Initial 12 week trial
- Over 200 recommendations made
- 6000+ electronic shelf tags installed across two sites
RESULTS
%
INCREASED MARGIN
%
REDUCTION IN WASTE
ROI
STAFF HOURS
Here’s What Our Customers Are Saying
“I started using Pulse in my forecourt shop in July 2016. Within weeks I was so impressed with the results that I had it ordered it for my other two stores. It’s an essential management tool, one we use everyday.
Pulse has produced tangible benefits in terms of waste control and stock management. One of our stores saw a 70% reduction in waste following installation.”
Louis Byrne“From gathering requirements through to testing, go live and further systemic enhancements everything has all been completed at pace by one great team.
Roy at MarketHub made himself accessible, whether that be face to face, on the phone or over email. MarketHub’s personal energy, enthusiasm and insight into the retail market really helped together with always having an eye on the future landscape is always appreciated.”
Zoe-Marie Elsey“MarketHub has been an absolute revelation to our business. We have been forced to compete on the basis of product discounts and promotions so we knew the only way to grow was to understand exactly where we could optimise our business.
In 7 weeks we reduced waste and overrides by 31%, and increased profit by 2.6%. We’ve now currently rolled Pulse out across 6 stores, have signed on for 2 more stores and use it as the driver of change in Roadchef.”
Mark Rogers