Market Hub is a huge part of what makes us different. It has helped reduced wastage at our Hackney SPAR store to below 2% and at the same time it has helped us increase our store margin to in excess of 30% GP.

Market Hub identifies any products that are taking over 12 weeks to sell, then we can reduce these and put a new product in its place.

James Brundle

Director, SPAR, Eat 17

Objectives

  • Increase gross margin in two London stores
  • Reduce waste
  • Improve in-store customer experience
  • Maximise store efficiency
  • Increase sales, thus profits

Challenges

  • Remain competitive in a competitive landscape
  • Reduce need for discounting
  • Optimise price across hundreds of products
  • Reduce labour required to update pricing
  • Lack of understanding of in-store data

Solution

  • PULSE software
  • SES-imagatog / Electronic Shelf Tagging

Action

  • Initial 12 week trial
  • Over 200 recommendations made
  • 6000+ electronic shelf tags installed across two sites

RESULTS

%

INCREASED MARGIN

%

REDUCTION IN WASTE

ROI

STAFF HOURS

Here’s What Our Customers Are Saying

“I started using Pulse in my forecourt shop in July 2016. Within  weeks I was so impressed with the results that I had it ordered it for my other two stores. It’s an essential management  tool, one we use everyday.

PULSE has produced tangible benefits in terms of waste control and stock management. One of our stores saw a 70% reduction in waste following installation.”

Louis Byrne

Byrnes Spar Tralee Group

“From gathering requirements through to testing, go live and further systemic enhancements everything has all been completed at pace by one great team.

Roy at Market Hub made himself  accessible, whether that be face to face, on the phone or over email. Market Hub’s personal energy, enthusiasm and insight into the retail market really helped together with always having an eye on the future landscape is always appreciated.”

Zoe-Marie Elsey

Supply Chain Development

“Market Hub has been an absolute revelation to our business. We have been forced to compete on the basis of product discounts and promotions so we knew the only way to grow was to understand exactly where we could optimise our business.

In 7 weeks we reduced waste and overrides by 31%, and increased profit by 2.6%. We’ve now currently rolled Pulse out across 6 store, have signed on for 2 more stores and use it as the driver of change in Road Chef.”

Mark Rogers

Head of Grocery, Road Chef