I started using Pulse in my forecourt shop in July 2016. Within  weeks I was so impressed with the results that I had it ordered it for my other two stores.

It’s an essential management  tool, one we use everyday. PULSE has produced tangible benefits in terms of waste control and stock management. One of our stores saw a 70% reduction in waste following installation.

Louis Byrne

Manager, Byrnes, Spar Group

Objectives

  • Understand in-store data
  • Make informed business decisions
  • Increase gross margin across stores
  • Reduce waste
  • Increase sales, thus profits

Challenges

  • Huge volume of data to navigate
  • Continual need for discounting
  • High volume of waste
  • Limited time, knowledge to understand data

Solution

  • PULSE software
  • SES Imagatog / Electronic Shelf Tagging

Action

  • Initial trial in 1 store, followed by 2 more locations
  • Over 700 recommendations mades

RESULTS

%

INCREASED MARGIN

%

REDUCTION IN WASTE

%

WINNING RECOMMENDATIONS

Here’s What Our Customers Are Saying

“Market Hub has been an absolute revelation to our business. We have been forced to compete on the basis of product discounts and promotions so we knew the only way to grow was to understand exactly where we could optimise our business.

In 7 weeks  we reduced waste and overrides by 31%, and increased profit by 2.6%. We’ve now currently rolled Pulse out across 6 store, have signed on for 2 more stores and use it as the driver of change in Road Chef.”

Mark Rogers

Head of Grocery, Road Chef

“Market Hub is a huge part of what makes us different. It has helped reduced wastage at our Hackney SPAR store to below 2% and at the same time it has helped us increase our store margin to in excess of 30% GP.

Market Hub identifies any products that are taking over 12 weeks to sell, then we can we reduce these and put a new product in its place.”

James Brundle

Director, SPAR, Eat 17

From gathering requirements through to testing, go live and further systemic enhancements everything has all been completed at pace by one great team.

Roy at Market Hub made himself  accessible, whether that be face to face, on the phone or over email.. Market Hub’s personal energy, enthusiasm and insight into the retail market really helped together with always having an eye on the future landscape is always appreciated.

Zoe-Marie Elsey

Supply Chain Development, M&S